Summing up 2017

‘Friends’ always ask me for book recommendations as if they are going to read; and I always struggle to give them one as if I’m responsible for their time. Unless you read for a living, you are never going to be reading enough yourself and what little you are reading is likely to be personalized…

Service Culture

“I’m not going to complain about Britain’s “lack of a service culture”—it’s one of the things I cherish about the place. I don’t think any nation should elevate service to the status of culture. At best, it’s a practicality, to be enacted politely and decently by both parties, but no one should be asked to…